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This Web 2.0-based portal is created as a Lesson Learned Management System (LLMS) to accumulate all lessons learned by the staff of the Department of Management and Technology, Faculty of Technology Management, Business and Entrepreneurship, UTHM, Johor.
Lessons Learned (LL) are validated working knowledge derived from success or failure, that when reused, can significantly impact an organization’s process. LL processes refer to an organization’s effort to managing LL. There are five LL processes including collect, verify, store, disseminate, and reuse. LL system is a software system for supporting LL processes. LL systems are motivated by the need to preserve an organizational knowledge by converting individual knowledge into organizational knowledge. So that, when experts leave the organization, other employees may benefit from the captured LL to solve problems that may closely or exactly match to the similar or different contexts. Thus, through this knowledge management solutions for sharing and reusing knowledge gained through experience (i.e. LL system) many organizations can avoid the phenomenon like corporate amnesia.
Lessons Learned (LL) are validated working knowledge derived from success or failure, that when reused, can significantly impact an organization’s process. LL processes refer to an organization’s effort to managing LL. There are five LL processes including collect, verify, store, disseminate, and reuse. LL system is a software system for supporting LL processes. LL systems are motivated by the need to preserve an organizational knowledge by converting individual knowledge into organizational knowledge. So that, when experts leave the organization, other employees may benefit from the captured LL to solve problems that may closely or exactly match to the similar or different contexts. Thus, through this knowledge management solutions for sharing and reusing knowledge gained through experience (i.e. LL system) many organizations can avoid the phenomenon like corporate amnesia.